We deliver to every city and town in Pakistan through trusted courier partners.
Processing time
Orders are processed after your payment is verified, usually within a few hours during working hours (Monday to Saturday, 10am to 7pm).
Verified orders are packed and handed to the courier within 1 to 2 working days.
Delivery time
Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and others): 2 to 4 working days.
Other cities and remote areas: 4 to 7 working days.
Delivery times are estimates. Public holidays, weather, strikes or courier delays can occasionally add a day or two, and we will keep you updated.
Delivery charges
Flat delivery charge of Rs 250 anywhere in Pakistan.
Complimentary delivery on orders of Rs 5,000 or more.
Tracking
Once dispatched, your tracking number is shared on your order page and on WhatsApp. You can check your order any time from Track Order using your order number and phone number.
Receiving your parcel
Please make sure someone is available at the address you provided. If the courier cannot reach you after attempts, the parcel may be returned to us and re-delivery charges may apply.
We recommend recording a short unboxing video when you open your parcel. It helps us resolve any issue with your order quickly.
Last updated October 2026 · Aura Destiny by Ujala