Privacy Policy

When you place an order: your name, phone number, delivery address and city, and optionally your email address and order notes.

When you pay: the payment screenshot and transaction reference you choose to share with us.

When you write a review: the name, city and review you submit.

To process, deliver and support your order, verify your payment, contact you about your order (by phone, WhatsApp or email), and handle returns and refunds.

We do not use your information for unrelated purposes and we never sell it.

We share only your name, phone number and address with our courier partners so they can deliver your parcel.

We may disclose information if required by law or a lawful request from authorities in Pakistan.

Your data is stored with secure, encrypted cloud providers. Payment screenshots are kept in private storage that only our team can access.

Our website is served over HTTPS. We never ask for or store your card details, bank passwords or OTP codes. Never share these with anyone.

We use your browser's local storage only to remember your shopping bag, and a secure cookie for our own admin sign-in. We do not use advertising or tracking cookies.

You can ask us to view, correct or delete your personal information at any time by messaging us on WhatsApp (0329 7722293). We keep order records only as long as needed for delivery, returns, accounting and legal obligations.